MANAJEMEN SARANA DAN PRASARANA SEBAGAI UPAYA PENINGKATAN KUALITAS PELAYANAN LEMBAGA PENDIDIKAN ISLAM

Abstract

This research aimed at knowing 1) Planning of educational facilities and infrastructures was, 2) Organization of educational facilities and infrastructures was, 3) Implementation of educational facilities and infrastructures was, 4) Supervision of educational facilities and infrastructures was, and 5) Educational facilities and infrastructures services at Islamic Junior High School of Al-Azhar 37 Pekanbaru was.  It was a qualitative research using descriptive method.  The subjects of this research were the principal, the coordinator of facilities and infrastructures, 2 teachers, and 3 students.  The object of this research was the implementation of educational facilities and infrastructures management in improving the education services quality at Islamic Junior High School of Al-Azhar 37 Pekanbaru.  Observation, interview, and documentation techniques were used for collecting the data.  The data were analyzed by collecting, filtering, presenting, and drawing conclusions.  The findings of this research showed that: 1) the planning of educational facilities and infrastructures were conducted in good category: planning was conducted based on needs analysis, cost/price estimates, and priority scale. 2) The organization of educational facilities and infrastructures were conducted in good category: the selection or recruitment staffs based on the results of the work division analysis as well as job description. 3) The implementation of educational facilities and infrastructures was conducted in good enough category: the implementation of inventory, distribution, and maintenance activities, but in practice, there were still some educational facilities that were not recorded yet, both data collection on inventory and maintenance of educational facilities and infrastructures.  4) The supervision of educational facilities and infrastructures were conducted in good category: incidentally or periodically once a month was always conducted assessment which was poured into a supervisory report, and there was a determination of appropriate facilities and infrastructure. 5) The educational facilities and infrastructures services were conducted in good category: it was marked by the satisfaction of infrastructures users to services that had been provided by paying attention to the services quality.